Do you want a rate quote
now? Click here
TTT Key Points of Service
If you are not receiving any one of the following
services from your current transportation provider - then you need
to speak with Triple T Transport for the top qualty service you
deserve.
- SAFETY:
- We review each carrier and complete our due diligence to help
ensure that the carriers we work with meet or exceed our stringent
safety requirements. We also review carrier insurance and require
that we are listed as a certificate holder for each carrier. These
are just our first steps in providing the safest, properly insured,
professional carriers and service available.
- CLAIMS:
- We accept the burden of filing your required paperwork and deal
directly with insurance companies to resolve claim issues.
- TRUCKS:
- We are constantly updating, qualifying, and
maintaining our database of more than 7,000
available trucks for you across the US.
- COMPETITIVE PRICING:
- We are able to offer equipment availability at competitive
pricing.
- PAYMENTS:
- We process freight payments within a minimum 14 days
to our carriers assisting to reduce factoring charges to
them and to allow the savings to be passed along to you.
Saving you time and reducing your overall freight costs.
- DRIVERS:
- We monitor a personnel listing of the licensed drivers,
insuring that any given driver is the best possible driver to put
on your load.
- CUSTOMER SERVICE:
- We make all appointments that may be required to keep your
customers happy and we always include them in the communications
link so that they stay more than satisfied.
- INSURANCE:
- We offer you, the extra step and peace of mind, that our
contingent cargo insurance has your freight covered should the need
ever arise.
- ACCOUNTABILITY:
- We have the same person who accepts your order caring for it
until its final delivery.
- TECHNOLOGY:
- We continue to make things better and more efficient for you by
continuing to update our systems and offerings.
- PROBLEMS:
- Our Company Policy states that you are to be notified
immediately of any unforeseen problem. Every customer has different
needs. We achieve your goals.
- RATE CONSISTENCY:
- We record and track all rates including 'spot' freight
movements. Your rate from any previous move is readily available at
our finger tips.
- CAPACITY:
- We offer to you a never ending capacity. Many asset based
carriers not having extra availability have 'expanded' into the
brokerage business. When not having a truck in place at the right
time they 'broker' your freight, without your knowledge or
permission. Far worse, many companies are not even duly licensed
nor do they offer you the same qualifications or protections.
- AVAILABILITY AT TRIPLE T TRANSPORT, INC.:
- We are available to you any day, any time, 24 hours a day, 365
days a year
Triple T Transport
Inc.'s Number One Goal is:
To fulfill and exceed our
Customers' needs as well as their Customers needs
with Commitment and Confidence
As soon as one of our Customer Account
Representatives answers your call, you can rest assure all of your
transportation needs will be met.
Whatever your transportation needs may
be, we can create the program that's right for you. Our staff can
design a customized logistics program to meet the unique needs of
your company, your customers, and your budget. If you already have
an existing logistics department, we will work with your staff as
their third party support group.
We realize that transportation isn't just a cost center anymore
- it's your key to competitive advantage. By using us as your
transportation provider, you gain more time to focus on your core
business, decrease your capital expense, and improve your company's
productivity and efficiency.
With service as our base, technology as our tool, and teamwork
as the driving force, Triple T Transport, Inc., uses all of its
talent, knowledge, and resources - every day and with every load -
to meet and exceed the expectations of our customers! In fact, we
take pride in stating that we have many customers that have been
with us from the beginning, and that have also grown with us. Our
customers have benefited from our success as we have from theirs,
working together toward the ultimate goal in business, "Customer
Satisfaction."
Every customer, whatever the size, has a dedicated Customer
Account Representative assigned to them, enabling us to become
familiar with the customer's specific needs and goals. When a
customer calls us, they will always speak with the same person who
can handle their inquiries with ease.
Due to our large volume of traffic in certain lanes, our
customers are able to enjoy freight cost savings as well as
superior service times on their present shipments. Added to this,
is our ability to retrieve up the minute updates on the whereabouts
of our customer's shipments, ensuring prompt attention should an
unforeseen problem arise. The personal attention given by our
Customer Account Representatives means that our customer's
shipments are monitored form order tender to delivery point,
ensuing that the right order gets to the right place at the right
time.